On 26 June 2025, the BRITACOM Expert Virtual Roundtable on the Tax Administration Product Portfolio and Taxpayer Service Product Portfolio was successfully convened, attracting over 150 participants. Esteemed members of the BRITACOM Advisory Board and renowned experts in the field were invited to share their valuable experiences and insights on tax administration and taxpayer services. They also provided thoughtful comments on the two product portfolios. Representatives from Member Tax Administrations and Observers were encouraged to actively engage in the discussions and interactions.
The meeting kicked off with a warm welcome address by Ms. Lyu Lan, Director of the BRITACOM Secretariat Office. She emphasized the significance of the discussions and expressed her appreciation to all the participants for their attendance and contributions.
The first session of the meeting was dedicated to keynote speeches that introduced the frameworks of the two Portfolios. Ms. Cao Shan, Deputy Director of the Tax and Information Technology Administration Department of the State Taxation Administration of China, and Mr. Zhang Yunzeng, Director of the Taxpayer Service Department of the State Taxation Administration of China, delivered comprehensive overviews of the Tax Administration Product Portfolio and the Taxpayer Service Product Portfolio respectively. Their presentations laid a solid foundation for the subsequent discussions and provided participants with a clear understanding of the key components and objectives of the two Portfolios.
The second session featured keynote speeches and insightful comments from a panel of distinguished experts. Among them were Mr. Jim Robertson, Senior Fellow of the International Tax & Investment Center, Ms. Giorgia Maffini, Director of Tax at PwC (UK), Mr. James Badenach, Managing Director and Head of Alvarez & Marsal Tax in the Asia Pacific region, Mr. Stefano Grilli, Professor of International Tax Law at the University of Bicocca in Milan and Partner in International Tax at Deloitte, and Mr. Francis Ezeji, Administrative Manager at the West African Tax Administration Forum. Their contributions enriched the discussion and offered a wide range of perspectives on the strategic initiatives related to the two Portfolios.

In addition to the expert presentations and discussions, the meeting also included a special session focused on preparations for the upcoming 6th BRITACOF. This session was led by Ms. Yu Qian, a dedicated Staff Member of the BRITACOM Secretariat Office. She provided an overview of the current progress and outlined the key tasks and considerations for the successful organization of the 6th BRITACOF.
The BRITACOM Expert Virtual Roundtable marked a crucial milestone in the evolution of the Tax Administration and Taxpayer Service Product Portfolios. The rich discussions and valuable insights exchanged during the meeting are poised to significantly propel the development of these two product portfolios. This progress, in turn, will bolster the tax administration capabilities of BRI jurisdictions, and thus contributing to the building of a growth-friendly tax environment.