In the post-pandemic era, mobile applications and Internet services support people's work and life in an all-round way. Thanks to the technology innovation, governments and tax authorities nowadays could provide more flexible and efficient tax services through mobile applications especially against the background of COVID-19. On the one hand, it can meet taxpayers' increasing demand for "non-contact" tax services and promote the digitalization of tax administration. On the other hand, the popularity of mobile applications can reduce taxpayers' costs so as to improve tax compliance.

 

At the seminar, Ms. Gulmira Smagulova, Head of the Department for Administration of Special Tax Regimes and Business Activities of Individuals of State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan and Mr. Shynbergen Yerkanat Kamidollauli, Deputy Head of the Department of Universal Declaration and Administration of Personal Income of State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan introduced the functions and usage of E-Salyq, a mobile application in Kazakhstan. Ms. Francesca Vitale, Head of the International Department of Italian Revenue Agency shared the four functional modules of the Italian mobile application. Ms Wang Wei, staff of Big Data and Risk Management Bureau of State Taxation Administration of China presented insights in the experiences and practices of China’s individual income tax application. Mr. Christopher Sanger, Partner and Head of Tax Policy of EY made some comments on each speech, and emphasized that mobile application could be a valuable tool if applied properly. Participants were attentive at the conference, actively participated in the online Q&A session and had extensive exchanges with speakers on key topics and issues.

 

More seminars will be organized on the topics listed in Nur-Sultan Action Plan (2022-2024) in the coming days to facilitate communication among BRITACOM parties, and contribute to the building of a growth-friendly tax environment.